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Testimonials

Below are a few of the things our customers have been saying about us:

Hi,
I recently brought an Olivia Burton watch from you and it is beautiful. The customer service I received and extremely prompt response to my queries made it a pleasure to shop with you.
Anna (UK)

Hi,
Your site was featured in the Daily Mail Live magazine last Sunday. I would like to add that I have been blown away by the efficiency and speed of your service. ordered on Sunday - delivered on Tuesday. Fantastic! As an added bonus my husband loved the watch. Many thanks.
Maggie (UK)

Watch is yet to arrive but I know already it will be as outstanding as my other one I purchased.
Wanted to get in touch to say how fabulous your level of service is and is an example to all other businesses. Communication is effortless and response to enquiries is superb.
I will be watching your site for another purchase over the next few months. Ideally I am looking for watches that look well balanced on thin wrists LOL.
Thanks again for your outstanding service and supreme range of watches - it makes me realise just how mundane and dull the average high street watch is!!
Rodger (UK)

Hi. I would like to let you know that I am very satisfied with my order experience and my Triwa Nevil watch. The watch is beautiful and arrived packed securely in the box. I saw this watch in GQ magazine and knew I had to have it. I took to Google.com and a few clicks later I found your company. I was a little hesitant @ first, ordering from a company in UK, because I didn’t want to wait forever for the watch. I then did some research and found positive things about twisted time so I placed the order on March 28th. My watch arrived on April 4th. I love the watch; my wife thinks the watch is beautiful as well.
I will definitely do business with you again. Thanks for a great experience.
Damian (USA)

Hi Alan – watch just delivered to my desk – I LOVE IT !!!! Thank you so much for prompt service. Its really light, not too bulky and doesn’t have a very loud tick !!
Perfect !
Sam (UK)

I wanted to let you know that I just received the watch and it's exactly what I imagined it to be, if not better:). Thank you so much for your quick delivery.
Have a great day.
Cristina (Romania)

Hey Alan,
That is fantastic news!! I'd like to thank you for being so extremly helpful during this whole process. Everything has just went so smoothly. Without a doubt you are getting the best word of mouth from me.
Thanks again, hopefully this will be the last time i have to contact you unless, that is i'm buying another gorgeous watch.. perhaps for myself this time. Who knows.
Thanks again,
Kim (UK)

Just wanted to say thanks for the super fast delivery on my recent order. Absolutely love my new olivia burton paisley design watch!...will certainly order from you again as i have my eye on a few other pieces....thanks again!
Alison (UK)

Hi there. I received my order today and just want to say I am very pleased! Not only do I LOVE the watch (Daniel Wellington Classic Sheffield- Ladies) but I'm so impressed with the quick delivery! I placed the order on Wednesday night and received it first thing this morning. Fantastic service and I will be recommending your site. Thanks very much! :)
Zoe (UK)

You guys offer amazing customer service. I was expecting it to be way more stressful since I'm buying the product internationally. Thanks so much for that!
Tom (USA)

Hi,
Thanks a million for sorting things out yesterday. The watch was a BIG hit with my partner. She loves it. I really appreciate you going over and above the call of duty to deliver the watch on time. It is extremely rare to get service like that these days. It's something we have done ourselves many times but never seem to receive back, until you guys.
p.s. Love the website and will recommend it to friends and colleagues.
David (UK)

I just canot find words to express how thrilled I am with my recent purchase which arrived today. The watch is a present for my partner's 62nd birthday. He is a man who loves watches and owns lots of different ones so it was a case of what to buy a man who has everything! He even has two of the 'backwards hands' wall clocks so you can imagine my joy when I came across a watch that does ot have any hands at all - that will stump him!!
It is his birthday on 14th January and I cannot wait to see his face. The watch was very securely packed and the box containing the watch is a beautiful gift in itself. This is the first time I have shopped with you - but it won't be the last AND I will be telling all my friends. Thank You! Thank You! Thank You!
Lesley (UK)

Just wanted to say thanks for sending me my lovely new watch so quickly. I'm really happy with it and found the website delightful for browsing and really easy to order so thanks. Most of all I really appreciate your business providing something a bit different and a bit more design focused. I like having something which isn't available on the high street - plus I do most of my shopping online!
Hanna (UK)

Many thanks for the very prompt service (the watches were ordered and delivered in less than 24hrs!), and for your returning my call. Excellent business. Highly recommended.
Thanks again, Lin (UK)

I just wanted to thank you for your help with my return. I know these are not the most pleasant of correspondences, but you really turned an unfortunate scenario into a positive experience. We received the replacement watch, and it works GREAT; my husband loves it. I also received notice of the credit memo for the watch I returned.
Caroline (USA)

Hi
Just picked up my Mutewatch and I must thank you. Too often good service goes unrecognised so I try and make a point to praise good service. This has been my first order from you and I have to say that I have been very impressed. I was especially pleased that you kept me up to date with my order without me having to chase you.
So thanks again
Paul (UK)

Alan...... Wow, wow, WOW!
Think you might have got the impression I'm pleased?
I'm always looking for funky watches, so be afraid, very afraid - I'll be Back!!!
Many thanks,
Linda (UK)

Alan,
I'm delighted to report that I received the watch in the mail today. It is very handsome! Thank you so much for all your help checking on the shipping status.
Best regards,
Nicole (USA)

Why can all internet services be like yours! Extremely impressed with your service - like the tone of your communications and the speedy arrival of my purchase. My wife loves the watch so that's a plus too!
Thanks,
Patrick (UK)

Alan,
I got the watch about a week ago! So there's no need to send another, looks like they didn't lose it afterall. Thanks so much for the great customer service, I really appreciated it. Keep doing what you're doing you run a great business.
Thanks,
Michael (USA)

Hi Alan,
The watch arrived safe and sound with no issues. Fast shipping from the UK to Toronto; 4 business days AMAZING!!!! I will be looking forward to doing repeat business with you in the future.
All the best,
Kristoffer (Canada)

I ordered a watch from you and within 48 hours it was on my wrist. Marvellous service - and on top of that, you were the only people in the country selling what I wanted. So I've tipped my hat to you.
All the very best,
Andrew (UK)

Hi
The 666 watch just arrived. WOW!, it is even better than the pictures on your website. I was going to buy an Oakley, but I am so glad I went for the 666 Colour. So much more unique and better looking. The rubber strap is very comfortable, something that doesn't come across on your website.
Fast post and very good communication.
I will be buying for you again.
Cheers
Chris (UK)

HURRAH!!!!
Its arrived and its wonderful!!!
Thanks so much for all your help. I'm sure he'll love it.
Will definitely look to buy from you again...
Thanks again
Erin (UK)

I would just like to personally thank you for the fantastic service which i received regarding the watch I purchased late on Friday afternoon. Taking into consideration the adverse weather conditions, and delays on mail orders across the uk, it was fantastic how the watch was delivered this morning. The watch is perfect with great presentation. Thank you for providing such an outstanding service and delivery.
Laura (UK)

Thanks Alan,
I picked it up from the depot the other day. Really pleased with the watch, it's my day to day one now, thank you for the good service.
I have a motorcycle store, so it might get bashed a bit. Hopefully it will stand up ok!
Best,
Will (UK)

Hi Alan
happy new year!
The 666 barcelona watch arrived, and it looks even better in real life! thanks a lot
dn (Malaysia)

Hi,
I'd just like to say thanks for the excellent service and rapid delivery of the Phosphor World time Stainless Steel Watch. I just couldn't believe it arrived so quickly.
Anthony (UK)

Hi Alan
Just wanted to say a huge thank you to going to the extra effort to help me receive the watch on time. It's much appreciated and nice to receive such great customer service with helpful communication.
Charley (UK)

Just to say a big thanks for your patience and help in my choosing the 666 watch for my husband. He was really impressed and can now read it with ease, it is absolutely fantastic.
Felicity (UK)

Hello-
Just wanted to inform you guys that my watch came in the mail very fast and in perfect shape. I looked for this watch for a year and it is unavailable 99% of the time in the US. I am extremely satisfied with my purchase (someone included a detailed "how to" sheet to guide me with the final steps in getting the watch to work) and I wish your company the best of luck in the future. Thank you.
Regards,
Mike (USA)

Much appreciated. This will be my first watch in about 7 years! I look forward to receiving it. I would also like to mention the great customer service I have received from Twisted Time.
Talya (UK)

Alan, thanks! Today I have received the watch! Reliable packing (in spite of the fact that Russian mail tried to break a box in two), an excellent condition!
Igor (Russia)

Thanks so much for all your help. I'll be recommending your website to everyone!
Regards
Daphne (UK)

Hi Alan
The item has arrived today! And its excellent, just what I wanted!
Pleasure doing business!
Regards
Heeran (UK)

Dear Twisted Time!
I'd like to thank you for the watches. I like them very much. Thank You for the exellent service I've ever seen! :)
Cheers,
Irina (Russia)